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How Chatbots Can Help Hotels Boost Customer Service Quality?

Hotel chatbots

Did you know that the market size of the hospitality industry is over $4.5 trillion, with over 700,000 hotels and resorts worldwide? This industry is quite broad in terms of sub-industries, making it one of the largest industries by the number of employees. Food and Beverages,…

Why Are Chatbots Integral to the Airline Industry?

Over 4.7 billion people traveled across the globe using airline services before the Covid-19 outbreak. Even though this number has dropped in 2020 to 1.8 billion, it went up quickly to 3.4 billion in 2022. This indicates that the airline industry plays a significant role…