Category Cases

Business, Cases

Korean Air Taking Customer Experiences Into New Heights

Throughout Makebot’s journey as a company, we are proud to be able to have Korean Air, who has been ranked first in Global Customer Satisfaction for 16 times consecutively, as one of our partners. In their journey of providing the…

Makebot
September 20, 2022

Cases

How Chatbots Can Help Hotels Boost Customer Service Quality?

Did you know that the market size of the hospitality industry is over $4.5 trillion, with over 700,000 hotels and resorts worldwide? This industry is quite broad in terms of sub-industries, making it one of the largest industries by the number of employees. Food and Beverages,…

Makebot
May 19, 2022